Terms of Use


Welcome to YELLO's online store (hereinafter, "YELLO's Website")!


TOLMEKIA Co. Ltd. (hereinafter, "YELLO") provides its services to you subject to the terms and conditions outlined in the Terms of Use. The Terms of Use govern your use of the YELLO Web website and YELLO's services, applications, content, and products (collectively, the "Website")

By accessing, browsing, or otherwise using the Website, you agree to abide by all of the terms and conditions of the Terms of Use. if you do not agree to the terms of the agreement, please refrain from using the website.

YELLO reserves the right to change the Terms of Use of the website at any time without notice.

Use of the Website

Unless expressly permitted in advance by YELLO, products sold on this website are not intended for commercial purposes. YELLO reserves the right to cancel any order without notice if you violate the Terms of Use.

Except as expressly permitted in writing by YELLO, this website or any portion of it may not be copied, distributed, displayed, sold, leased, counterfeited, reverse engineered, disassembled, decompiled, or otherwise exploited in any way.

Unless expressly permitted by YELLO in advance, you may not use the information provided on the website for any commercial purpose or use the website for any other business.

YELLO reserves the right to refuse service, terminate accounts, and/or cancel orders at its sole discretion, including without limitation if YELLO believes that your conduct violates these Terms of Use or is harmful to YELLO's interests.

For all access to and use of this website, including all communications and transmissions, you are solely responsible for all obligations (including, without limitation, financial obligations) arising out of or in connection with such access or use.

You shall be solely responsible for protecting the security and confidentiality of any ID and password that you set up. You shall also notify YELLO immediately of any unauthorized use of your password or ID, or any other breach of the security of this website.

Purchase Limitations

To give as many customers as possible the opportunity to purchase YELLO products, YELLO may impose purchase limits and forbid the purchase of commercial quantities of products.

YELLO may restrict customer accounts, credit cards, billing or shipping addresses, and telephone numbers. YELLO reserves the right to limit, cancel or prohibit any order that it believes is in violation of this policy.

Further, YELLO reserves the right to discontinue doing business with any customer who violates this policyYELLO reserves the right to change this policy at any time without prior notice.

This policy applies to all YELLO purchases, sample sales, and all purchases of YELLO products through catalogs and websites, including the Website.

Security Rules

Violations of system or network security may result in civil or criminal liability. YELLO may engage and cooperate with law enforcement authorities to investigate violations and prosecute users involved in such violations.

Violating or attempting to violate the security of the Website is prohibited, including but not limited to:

Logging on to a TOLMEKIA server or account to which data you are not intended or are not authorized to access.

Researching, scanning, or testing for system or network vulnerabilities, or attempting (or successfully attempting) to violate security or authentication measures without authorization.

Products and Pricing Information

YELLO makes every effort to display products and their colors as accurately as possible.

The colors displayed by the products are dependent on the user's monitor and YELLO cannot guarantee that the user's monitor will accurately represent the actual colors of the products.

Products shown may not be in stock or may have been discontinued.

Prices are also subject to change or vary depending on the buyer's location and shipping address.

While YELLO makes every effort to provide accurate product and pricing information, typographical errors may occur. YELLO is not responsible for misinformation regarding prices or other items. YELLO reserves the right, in its sole discretion, to refuse or cancel any orders placed for items if the items are listed at an incorrect price or if there is an error in pricing or product information. YELLO can choose to contact the customer for instructions, reconfirm the order at the correct price, or cancel the order. If you do not contact us within 5 days, your order will be canceled.

Order Acceptance

We reserve the right to refuse or cancel any order.

YELLO reserves the right, in its sole discretion, to refuse or cancel any orders placed for any reason whatsoever.

Possible reasons for cancellation of your order include problems identified by limitations on quantities available for purchase, misinformation about products or pricing information, or possible fraud.

Additional confirmation or information may be required before the shipment of the product.

We will contact you if your order is canceled in whole or in part, or if we need additional information to accept your order.

Returns and Exchanges

All returns, product exchanges, size exchanges, or similar exchange details for the convenience of the customer will be refused.

For items that may be defective or are different from the item you ordered, please send a picture of the arrived product to We will use our company standards to determine if an item is defective. If the product is determined to be defective after checking the product images, we will replace the product or refund your money. If the product is not determined to be defective, it will not be replaced or refunded.


All text, graphics, photographs or other images, button icons, audio clips, and software (collectively, "Content") are the property of YELLO. The collection, arrangement, and assembly (hereinafter, "Compilation") of all Content on this website is the sole property of YELLO. All software used on this website (hereinafter, "Software") is the property of YELLO.

All Content, Compilation, and Software are protected by international copyright law. All other logos, slogans, trade names, or words are registered trademarks, trademarks, or service marks of YELLO or third parties. Any other use of YELLO's trademarks or service marks without the express written consent of YELLO is strictly prohibited. 

Customs, Duties, and Taxes

You acknowledge and agree that you are solely responsible for all duties, import taxes, customs fees, and brokerage charges. The original import taxes and duties may be calculated incorrectly and you may be required to pay the difference to customs. No refunds will be given for refused shipments due to unforeseen import fees, original shipping charges, brokerage/customs/duties, and return shipping costs. You also acknowledge and agree that you are solely responsible for any shipping address information entered by you or any shipping slips created through the Website.

Under no circumstances will we be liable, directly or indirectly, for any delays, costs, losses, or damages of any kind incurred or suffered by or in connection with any misrepresentation or error of information.

Any duties, taxes, fines, storage fees, or other charges incurred by us as a result of the actions of customs or other governmental authorities or failure to receive within the due date shall be authorized to be charged to you or the recipient. The amount to be charged will be debited from your credit card.

Personal Information Protection Policy

Notwithstanding any other provision contained in the Terms of Use, the use of personally identifiable information (such as name and email address) provided by YELLO through the Website is governed by the Website's Privacy Policy. For more information on how we protect your personal information, please visit our Privacy Policy page.

Disclaimer and Limitation of Liability While YELLO attempts to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. We reserve the right to make corrections and changes to the Website at any time without notice. The products described on the Website may not be available in your location, and YELLO makes no claim that the information on the website is appropriate for your jurisdiction or that the products described on the Website are available for purchase in all jurisdictions.

You assume all responsibility and risk for your use of the Website, which is provided on an "as is" basis.

In no event shall YELLO, its affiliates, or their respective related directors, officers, employees, agents, or content or service providers be liable for any direct, indirect, special, incidental, consequential, exemplary, or punitive damages for any direct, indirect, special, incidental, punitive, or exemplary damages.

Governing Law

The validity, interpretation, enforceability, and performance of these Terms of Use shall be governed by and construed in accordance with the laws of Japan, without regard to conflict of law principles.